Computer Support Specialist

George Fox University's IT department is seeking a highly skilled and motivated team player to fill the role of Computer Support Specialist.

About the Job:

The Computer Support Specialist will combine an eager desire to help people with strong technical aptitude to provide hands-on computer and technical support to employees across the university. They will work to ensure that employees are equipped with tools needed to do their work and help them make the most of those resources.

Job responsibilities include, but are not limited to:

• Configuring, deploying and tracking all Windows and macOS computers. (40%)
• Diagnosing and repairing software/hardware related problems on Windows and macOS computers. (25%)
• Managing and updating computer builds and images. (10%)
• Installing software and hardware on faculty, staff and lab computers (10%)
• Assisting customers with technology issues on the phone, at Service Desk, or at their work location. (15%)
• Communicating effectively and courteously with others, including employees, students, and the public, in a spirit of teamwork, respect and customer service.
• By actions, words, and lifestyle, be a Christian role model to students, whether through casual contact or in a formal supervisory role.
• Demonstrating awareness, respect, and appreciation for diversity of culture, background, race, sex, political views, expressions of faith, etc. and works well with a variety of people.
• Other duties as assigned.

A day in the life of this position:

The Computer Support Specialist will often have a variety of planned and unplanned work throughout their day. Deployments are scheduled for new computers and within the same day users will request help with hardware or software problems.

We're looking for candidates who have:

• A Bachelor's Degree or equivalent work experience.
• Demonstrated proficiency with Windows, macOS and iOS hardware, and software systems.
• The ability to extend strong customer service to a broad range of constituents.
• Demonstrated experience with modern deployment and configuration tools for doing large-scale machine deployments.
• A familiarity with application and desktop virtualization.
• Demonstrated experience working with and configuring networks, servers and printers.
• Manual dexterity needed to handle very small parts and tools.
• A strong attention to detail along with the ability to develop and adhere to standardized processes.
• The ability to communicate effectively in English, both orally and in writing.
• A personal commitment to Jesus Christ and express their Christian testimony in a church. In addition, employees agree to live in agreement with the Community Lifestyle Statement and affirm the theological commitments expressed in the Statement of Faith.

Preference will be given to those who have the following attributes:

• Experience with AWS AppStream.

Job information:

• Hours Per Week: 40 hours (1.0 FTE) - Monday through Friday
• Primary Work Location: Newberg Campus
• Working Conditions: Physical requirements are those of a normal office environment. Must have the ability to lift more than 25 pounds and perform any activities such as balancing, bending/stooping, climbing stairs, crouching, etc.
• Supervisor: Director of Academic Computing

George Fox University has been transforming student's lives for over 125 years. We are a Christ-centered community that prepares students spiritually, academically, and professionally to think with clarity, act with integrity, and serve with passion. Our vision is to be the Christian university of choice known for empowering students to achieve exceptional life outcomes. We put students first, with Christ at the center of our work, embracing change in order to improve. We are looking for enthusiastic candidates to join us in creating transformational experiences for our students.

Being a part of our community means a commitment to faith and to a lifestyle that is consistent with the university's mission as described in the Statement of Faith and Community Lifestyle Statement on our website.

As a Christ-centered community, George Fox University is an institution that values diversity as an essential dimension of God's design for human communities. In seeking to become a more inclusive community, we especially encourage applications from women and candidates from racial and ethnic backgrounds that are underrepresented in our community.

What is most appealing about working at George Fox University?

• Faith-friendly: Our culture is unique for higher education. At George Fox you can pursue academic excellence while integrating scriptures, praying with staff members and students at work, and helping to make an impact on the world in a way that promotes Christian values.
• Unapologetically Christian: As a university, we have an enduring commitment to Christ, his kingdom and the truth of God's Word.
• Live out your calling: You are able to use your God-given talents and abilities while having a profound influence on students as they deepen their relationship with Jesus Christ.
• Equip students for kingdom work: You can be a part of helping students discover their callings, at which they will be able to glorify the kingdom of God just as they have seen you do.
  
  

For your personal well-being we offer:

• A strong Christian vision and mission-led organization with opportunities for your growth and contributions.
• Wonderful Christian peers and a vibrant student population.
• A beautiful, peaceful campus environment with areas to walk and coffee shops and restaurants close by.
• Free Fitness Center membership.
• Free parking.
• Rich employee benefit package.
  

Application Procedures - kindly apply only through this website

When completing the online application, please upload the following as Word or .pdf documents in the section marked Letter of Interest and Curriculum Vitae or Resume:

• Letter of Interest
• Curriculum Vitae (CV) or Resume
• Other supporting materials may be requested at a later stage of the review process.

Interested applicants are encouraged to apply immediately as review of applications will begin immediately and continue until the position is filled.

We invite you to Be Known at Oregon's largest private and nationally recognized Christian University!

**This position is subject to close at any time, regardless of the date on the posting.
**Have questions or need assistance with our application process? Contact Georgefoxcareers@georgefox.edu

Current Openings for Computer Support Specialist Jobs at George Fox University - Staff and Administrator